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Account Error

Posted:
Tue Jul 15, 2008 12:49 pm
by Sephiros
For some reason I cannot log in and it says my account has some POL error. I have tried to talk to support online, but I have a better chance of winning the jackpot lottery. I will try a bit more but if they do not start helping me out, I am gonna have to say F**k It. Sorry.

Posted:
Tue Jul 15, 2008 4:59 pm
by Claquesous
Could you be a little more specific? When is it telling you there's an error? Are you sure your cables are plugged correctly? Is it a password failure?

Posted:
Tue Jul 22, 2008 2:13 pm
by Sephiros
yeah it says that when i log in it say POL account Login Error, account not recognized. Please contact POL support for further assistance. Cables and stuff are all fine I can do everything else on the internet.
I did get through and all they said is they would investigate the matter and then email me back with a solution


Posted:
Tue Jul 22, 2008 3:41 pm
by Claquesous
Oh dear Sephiros... If you would just log in everyday like a true FFXI addict you probably wouldn't have so many problems.
Let's hope I don't have problems when I get back next week...

Posted:
Tue Jul 22, 2008 5:19 pm
by Aelfwise
Sucks you're having so many problems Seph. have you tried to log onto another account the same machine? I'm wondering if it's a universal error on whatever you're using, or if it is server side. Just a thought.

Posted:
Wed Jul 23, 2008 12:03 am
by Sephiros
No did not think about that, I will get Hakku or Petal to log on it or something to try it out.

Posted:
Wed Jul 23, 2008 11:48 am
by Aelfwise
I read that you're not the only one having trouble logging on. It seems it has been an issue for a bunch of others as well. At least we know you're not getting centered out...lol

Posted:
Mon Aug 04, 2008 10:39 pm
by Sephiros
after several weeks they finally call asking if I still had login problems. I said yes and they said ok we will fix it. 15 mins later they said it is ok now and I can log on...
I wish they would have listened 3 damn weeks ago...
I should be on sometime here.

Posted:
Tue Aug 05, 2008 12:42 am
by Claquesous

Posted:
Wed Aug 06, 2008 1:54 pm
by Aelfwise
Glad to hear it's finally resolved. Wish it'd been earlier but that's SE for you.[/list]